INTERPRETATION & LANGUAGE ACCESS
Ensuring High Quality Services: Monitoring & Evaluation
Best Practice Monitoring Guide: Interpreters
A EURITA sample interpreter evaluation form to be used by service providers, interviewers or monitors when evaluating interpreters.
Best Practice Monitoring Guide: Providers Working with Interpreters
A EURITA monitoring guide for observing service providers working with interpreters.
Interpreter Services Program Assessment Tool
A EURITA self-assessment tool to help resettlement and integration practitioners identify the current stage of their interpretation services program in the areas of Interpretation Services & Language Access, Interpretation Staffing, Training & Monitoring of Interpreters, Interpreter Scheduling, and Interpretation Related Finance, and to better understand the key components of program maturity.
Increasing Language Access in the Community
Interpreter Introduction And I Speak Cards
EURITA flash cards with a sample interpreter introduction and for clients requesting an interpreter.
Putting Language on The Map in The European Refugee Response
The Community Interpreter
Translators without Borders
ALTA Language Testing Services
Guidelines for Screening Interpreters
Language Proficiency Assessment Chart
A EURITA rubric describing the levels of language proficiency in speaking, listening, reading, and writing; can be helpful for assessment and evaluation purposes.
Sample Questions for Interpreter Interviews
An Introduction to Interpreting for Refugees and Asylum Seekers in Receiving Communities
A EURITA introductory training for community interpreters working with refugees and asylum seekers.
Basic Interpreter Training: Participant Workbook
Basic Interpreter Training: Trainer’s Manual
Bridging The Gap: Medical Interpreter Training
Code of Conduct for Interpreters
A EURITA sample code of conduct for interpreters to sign outlining expectations for their conduct during an interpreter encounter.
International Medical Interpreters Association
Introduction to Interpreting Skills (EURITA E-Learning Series)
This interactive e-learning series for interpreters and cultural mediators who serve as interpreters provides an overview of the skills, protocols and professional behaviors that interpreters are expected to display in their work with providers and clients. Click here for detailed instructions on how to get started and make the most out of your e-learning experience.
Ask The Guru Training Activity
These cards can be used as part of a lesson plan aimed at training interpreters to deal with difficult encounters.
Working Effectively with Interpreters
Effective Use of Interpreters Presentation
A EURITA presentation for service providers about using interpreters, designed to be given as a full day training. This presentation adopts best practices from the U.S. context for a European audience.
Field Guide to Humanitarian Interpreting And Cultural Mediation
How to Use Interpreters Effectively
Interpreter Protocol And Standards of Practice (Part One)
Interpreter Protocol And Standards of Practice (Part Two)
Switchboard E-Learning: Introduction to Working with Interpreters
Register here to take Switchboard’s new e-learning course on Introduction to Working with Interpreters which covers the interpreter’s role, why quality interpretation is important when providing services to limited English proficient clients, etc.
Switchboard E-Learning: Overcoming Challenges in Interpretation
The Effective Use of Interpreters (EURITA E-Learning series)
Tips for Working with Interpreters
EURITA tips for service providers on working effectively with interpreters.
Working with Interpreters
Working with Interpreters in The Community
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Educator Briefing Pack: Supporting Ukrainian Students
This IRC briefing pack provides an overview of education in Ukraine, considerations for working with Ukrainian students & families and approaches to welcome and support Ukrainian studentsRead more...
Cultural Backgrounder: Refugees from Ukraine
This EURITA guidance document provides resettlement communities with information on refugees from Ukraine.Read more...