The sharing of information, both to arriving refugees and asylum seekers, as well as to the receiving community, is a key integration strategy that is most effective when implemented in a proactive and transparent way. Refugees and asylum seekers need information about their legal status, the educational system, employment and local cultural practices, among other important topics. Communities need to know who is arriving and why, the needs and cultural practices of the newcomers, and how best to assist them. The resources here offer proven approaches and modalities for the sharing of information with refugees, asylum seekers and their new communities as well as how to coordinate the provision of services among refugee service providers.
Messaging around COVID-19
This SWITCHBOARD post contains fact sheets, posters, multimedia resources, and links to live updates in multiple languages about COVID-19, its symptoms, how to prevent it and handwashing.
This guidance document from the Inter Agency Standing Committee outlines how to include marginalised and vulnerable people in risk communication and community engagement, supporting them in decision-making for response, recovery, preparedness and risk reduction.
This Fact Sheet, developed by CORE and available in 7 languages, briefly explains the symptoms of COVID-19 and the measures people should follow to limit its spread.
This CORE video, Coronavirus (COVID-19): How to protect yourself and stop the spread of the virus, highlights the main symptoms of the disease, prevention tips, and steps to take if you feel sick. It is available in Arabic, Burmese, Dari, English, Kinyarwanda, Russian, and Swahili.
The National Resource Center for Refugees, Immigrants, and Migrants (NRC-RIM) has a number of resources and fact sheets that support vaccine efforts among refugee, immigrant, and migrant communities in multiple languages.
A CORE supplemental lesson plan on the topic of resettlement during the COVID-19 pandemic that can be incorporated by trainers into an existing pre- or post-arrival cultural orientation curriculum.
This post, developed by Switchboard, is one in a series on self-care and emotional wellbeing for refugee service providers during the COVID-19 pandemic.
The Best Strategies for Emergency Preparedness and Emergency Information Dissemination among Resettled Refugees
This evidence summary, published by Switchboard, aims to identify the best strategies for emergency preparedness and emergency information dissemination among resettled refugees.
Information for Receiving Communities about Refugee Populations
Health profiles published by the Centers for Disease Control & Prevention that provide key cultural and health information on specific refugee groups resettling in the United States.
A document published by the Center for Applied Linguistics that provides resettlement communities with information on refugees from the Democratic Republic of the Congo.
The Survivor website is an online resource platform run by IRC Hellas, with tools to support practitioners working with refugees and migrants who are Gender-Based Violence survivors. Illustrative website topics include prevention and response to GBV, empowerment, policy and advocacy and integration.
The resettlement network is working to support Afghan evacuees in the US. This Switchboard blog post lists resources you may find helpful in serving these clients, including resources in Dari and Pashto.
Information for Refugees & Asylum Seekers
A multilingual book initiated by photographers and journalists introducing newcomers to the European Union and the relevant debates that will determine its future.
Reports & Findings
An IRC report that outlines the lessons learned and best practices in responding to COVID-19 within refugee and migrant communities. The report includes recommendations to the EU and member state governments on how to improve programming, tackle misinformation and build inclusion for refugees and migrants.
With the support of the Office of Refugee Resettlement, Switchboard is a one-stop resource hub for refugee service providers and offers tools and materials, learning opportunities, research, and technical assistance on resettlement-related resources.
CRISP, the Sustainable Resettlement and Complementary Pathways Initiative is an initiaitive launched by IOM and UNHCR, the online resource platform supports capacity building and partnerships.
Tools and Resources for Cultural Orientation Trainers
This EURITA resource, designed for Cultural Orientation (CO) providers, is a compilation of supplemental lesson plans on eight key topics which are essential to newcomers in Europe and can be incorporated into an existing pre or post arrival CO training.
A EURITA guidance document for practitioners on implementing standards of CO for refugees and asylum seekers. It provides an overview of CO; who should attend, what topics should be covered, modalities for delivery and how to make sessions interactive.
A EURITA self-assessment tool to help resettlement and integration practitioners identify the current stage of their cultural orientation program in the areas of Orientation Provider, Class Content & Structure, Delivery, and Program Monitoring & Evaluation, and to better understand the key components of program maturity.
A workbook published by the Cultural Orientation Resource Center for trainers to use when they plan and deliver cultural orientation trainings for refugees.
This handbook, developed by IOM, aims to support the delivery of pre-departure orientation (PDO) sessions for young refugees being resettled in a third country. It includes lesson plans and activities on a range of key topics for trainers to use when delivering PDO.
A EURITA presentation on information sharing practices that identifies the priority information needs of receiving communities and refugees/asylum seekers, lists eight general categories of information to share, and describes methods of sharing information with each audience.
A recorded EURITA webinar video on information sharing practices that identifies the priority information needs of receiving communities and refugees/asylum seekers, lists the eight general categories of information to share, and describes methods of sharing information with each audience.
A curriculum published by the Center for Applied Linguistics and the Cultural Orientation Resource Center providing basic orientation information for newly arrived refugees in the U.S.
These guidelines, developed by the IOM, aim to guide practitioners in the implementation of a comprehensive gender-sensitive approach to pre-departure orientation training.
A EURITA presentation on Strategies for Delivering Cultural Orientation (CO) it outlines proven approaches and modalities through which CO can be delivered, including who should attend, what topics should be covered, modalities for delivery, how to make sessions interactive and how to measure the effectiveness.
This document, developed by CORE, provides guidance on conducting telephonic refugee resettlement cultural orientation (CO) to be used when in-person CO is not possible.
A EURITA presentation about the history, culture and political situation in Iraq and resettlement considerations practitioners should take into account when working with refugees from Iraq.
A EURITA handbook that serves as a resource manual and training guide for volunteer mentors providing one on one cultural orientation to refugee families in the community.
A EURITA webinar presentation which outlines a number of tips for holding effective virtual trainings and meetings, including collaboration tools to use to boost engagement and strategies for handling common issues.
A EURITA presentation about the history, culture and political situation in Eritrea and resettlement considerations practitioners should take into account when working with refugees from Eritrea.
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This IRC briefing pack provides an overview of education in Ukraine, considerations for working with Ukrainian students & families and approaches to welcome and support Ukrainian studentsRead more...
This EURITA guidance document provides resettlement communities with information on refugees from Ukraine.Read more...