RESOURCE LIBRARY

Welcome to the Resource Library

Search below for practical, free toolkits and resources designed to support resettlement and integration practitioners and policy makers in any context. Choose by type, topic and/or language to see a list of available resources.

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Featured Resources

Case Management Practice Assessment Tool

A self-assessment tool to help resettlement and integration practitioners identify the current stage of their case management practice and to better understand the components of case management practice maturity.Read more...

Mentoring Refugees: A Handbook for Volunteers

Resources

Case Management Strategies

Training and resources highlight best practice program models and service delivery techniques to effectively engage with and support refugees and asylum seekers using a strength-based case management approach.

Economic Empowerment

Training and resources focus on practical and proven methods to support refugees in accessing the labor market.

Information Sharing & Cultural Orientation

Training and resources offer proven approaches and modalities for the sharing of information with refugees, asylum seekers and their new communities as well as how to coordinate the provision of services among refugee service providers.

Interpretation & Language Access

Training materials include skills and ethical practice for integration practitioners, interpreters and cultural mediators and realistic solutions to overcoming language barriers.

Community Engagement

Training and resources offer strategies for building capacity in advocacy, volunteer management and shared cultural experiences to promote community exchanges with refugees and asylum seekers.