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This interactive e-learning series provides an overview of the skills, protocols and professional behaviors that interpreters are expected to display in their work with providers and clients. Upon completion of the course modules and a corresponding quiz, you will earn a certificate of completion for interpreting skills to highlight the knowledge you gain.

Introduction to Resettlement Interpreting Skills & Protocols
Audience: Interpreters

What you will learn:

  • Identify the types of assignments you may work on as an interpreter
  • List the skills you need to be an interpreter
  • Explain the three modes of interpretation
  • Introduce yourself as a professional interpreter
  • Identify strategies and resources for continuing to improve your skills

Introduction to Ethics, Conduct & Professionalism for Interpreters
Audience: Interpreters

What you will learn:

  • Recognize an ethical conflict
  • State the five key ethics and their meaning
  • Use three steps for saying no when a request violates your ethics