New Resources: Program Assessment Stages Tool

EURITA case management program stages cover imageThe EURITA team is very pleased to share the first in a series of easy to use self-assessment tools to assist you in determining whether your integration programming and services are in a nascent, emerging or mature stage. No matter what your context, these tools will help you to identify areas for improvement in your current service provision and envision the steps and resources needed to further evolve your programming. Over the coming weeks, we will release tools in all five EURITA topic areas: Case Management Strategies, Interpretation and Language Access, Community Engagement (including Volunteer Management), Information Sharing and Cultural Orientation, and Economic Empowerment.

The first of these tools is under the topic of Case Management:

  • For Resettlement and Integration Practitioners: This comprehensive self-assessment defines the nascent, emerging and mature stages of case management practice, focusing on six components; Client Engagement, Client Assessment, Client Planning and Goal Setting, Client Intervention: Provision of Direct & Indirect Services, Monitoring and Evaluating Client Progress, and Case Closure.
  • For Program Managers: A similar tool, that uses identical stages to identify the maturity of your case management programming, but with a focus on Case Management Practice, Recruitment, Training of Staff, Supervision and Coordination of Staff.

You can access these resources and others on the EURITA webpage, which we will be working to redesign with new graphics and features over the next few months to enhance the user experience. Be sure to keep an eye out for the improvements as they arrive!

Upcoming Webinar: Information Sharing Practices for Resettlement and Integration

The sharing of information with refugees and asylum seekers, as well as with their receiving community, is a key integration strategy. Refugees and asylum seekers need information about their legal status, public services, employment and cultural practices. Communities should understand the needs and cultural practices of those arriving, and how to help them.

This Webinar will outline proven approaches and modalities by which information can be shared with refugees, asylum seekers and their new communities. If you would like to join us on Monday July 15, 3pm (Brussels time zone), please register below:


Sign Up


Looking Back: EURITA in Lithuania

In April, the EURITA team delivered in-country technical assistance to Red Cross and Caritas staff in Kaunas and Vilnius, Lithuania. The trainings explored case management strategies, how to manage client expectations, set professional boundaries and ensure staff self-care, as well as how to leverage volunteer support for refugee integration.

Kaunas group photo

If you would like to request support or training for your organization or country counterparts please do not hesitate to reach us at [email protected].

Best wishes
Team EURITA